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PCC Visits Carolina Springs Elementary for Career Day

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By Chaunte’ Causey, Communications Manager, PCC

On April 2, Palmetto Care Connections joined students at Carolina Springs Elementary in Lexington, SC for their annual Career Day. Our very own Network Analyst, Teddy Hodge, spent the morning talking to four different third-grade classes about what we do at PCC.

Teddy brought along one of our Telehealth Carts to show how we use technology to connect people in rural communities with doctors and healthcare services. The students got a chance to see how the equipment works and learned how our team helps keep patient information safe.

One highlight? Several kids said PCC’s presentation was their favorite of the day! We loved sharing how technology and healthcare come together—and who knows, maybe we inspired a few future telehealth pros!

World Autism Awareness Day 2025: Supporting Early Awareness and Access to Resources

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By: Chaunte’ Causey, Communications Manager, PCC

April 2 is World Autism Awareness Day, a time to raise awareness of autism spectrum disorder (ASD) and recognize the importance of early understanding and support.

Palmetto Care Connections (PCC) joins the global observance by highlighting the value of early access to care and reliable resources—especially for families in rural or medically underserved areas. Autism affects people differently, and early signs often appear before the age of two. For parents and caregivers, knowing what to look for and where to turn can make a meaningful difference.

One helpful tool is the Toddler Home Program developed by the Southeastern Telehealth Resource Center (SETRC). This online resource helps families recognize early signs of autism in children between 9 and 36 months old. It offers accessible, evidence-based guidance for identifying developmental milestones and provides tools to start conversations with healthcare providers. You can explore the program here: https://setrc.us/toddler-home/

At PCC, we work to ensure families across South Carolina can access tools like this—whether through telehealth, broadband expansion, or partnerships with providers and educators. Our goal is to connect individuals with the care and support they need, when and where they need it.

On this World Autism Awareness Day, we encourage families, caregivers, and community members to explore trusted resources, stay informed, and take early steps toward care when needed.

To learn more about PCC’s work across South Carolina, visit www.palmettocareconnections.org.

April is Stress Awareness Month: Let’s Talk About It

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By: Chaunte’ Causey, Communications Manager, PCC

Since 1992, April has been recognized as Stress Awareness Month—a time to acknowledge how stress impacts our health and take steps to manage it in healthy ways. At Palmetto Care Connections, we’re committed to supporting the overall well-being of South Carolina’s rural communities through education, outreach, and access to digital health solutions.

Stress by the Numbers

According to the Illinois Department of Central Management Services:

April is Stress Awareness Month

Stress Awareness Month has been recognized every April since 1992, however this year it seems particularly important. Learning to cope with our stress and finding healthy ways to deal with these situations can go a long way in living a healthy and positive life.

cms.illinois.gov

 

  • Nearly half of U.S. adults say they frequently experience stress.
  • 83% of workers report stress from their jobs, with over half saying it affects their home life.
  • Among Gen Z, 91% report physical or emotional symptoms linked to stress.

Prolonged stress can contribute to major health problems like high blood pressure, heart disease, anxiety, and depression.

Tips for Managing Stress

  • Prioritize rest, movement, and nutritious food.
  • Talk to someone you trust about how you’re feeling.
  • Avoid using alcohol or drugs to cope—these can increase stress over time.
  • Reach out to a mental health professional when needed.

Stress is a part of life—but with the right support and resources, it doesn’t have to control it.

Ashlee Parra Represents PCC at Digital Access Summit

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By: Chaunte’ Causey, Communications Manager, PCC

Ashlee Parra, Digital Literacy Program Manager at Palmetto Care Connections, participated in the Lowcountry Digital Equity Coalition (LDEC) Digital Access Summit on Thursday, March 20th in Summerville, SC.

Ashlee spoke on the Digital Navigator Panel, sharing her experience helping South Carolinians access the internet, devices, and digital skills—with an emphasis on telehealth—through PCC’s Digital Literacy Program. She also completed the NDIA Digital Navigator Training, further strengthening her ability to support communities facing digital barriers.

In addition to her role at PCC, Ashlee serves as a LDEC Executive Committee Member and Volunteer, helping guide the coalition’s mission to expand digital equity across the Lowcountry.

Palmetto Care Connections is proud to have Ashlee’s leadership and passion driving this important work.

Making Connections: Meet Jessica Samuel

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By: Chaunte’ Causey, Communications Manager, PCC

Meet Jessica Samuel, our dedicated Digital Literacy Analyst at Palmetto Care Connections!  

📱💻 Jessica’s role involves screening participants for Digital Literacy Training, checking voicemails, answering calls 📞, and assisting with training sessions to help individuals gain confidence in using technology. 

❤️ One memorable moment for Jessica was during her first Telehealth Summit in Greenville, where she met Connie Muunn, Director at the Office on Aging. Connie reminded her that her work truly makes a difference in the world—a sentiment that continues to inspire her. 

🌟 Jessica was drawn to PCC by the chance to make a hands-on difference in the community through her work at a nonprofit. The most rewarding part of her role is talking to people daily, helping them with their devices, and empowering them to become more tech-savvy. 

Her favorite mantra, “Make the most of your day,” keeps her focused and positive. Outside of work, Jessica enjoys unwinding with crime and obsession shows on Netflix 🔍🎥. 

Thank you, Jessica, for your dedication to helping others embrace the digital world! 

#MakingConnections #MeetOurTeam #PalmettoCareConnections 

Bringing Care Closer to Home: PCC Installs Telehealth Equipment in Jasper and Hampton Counties

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By: Chaunte’ Causey, Communications Manager, PCC

On Thursday, March 27, Palmetto Care Connections’ (PCC) Liz Satiz and Caroline Warren hit the road to bring cutting-edge telehealth technology to two Lowcountry senior centers: the Robertville Senior Center in Garnett, SC (Jasper County) and the Hampton County Council on Aging in Hampton, SC.

At each location, the PCC team installed a new telemedicine cart— a mobile platform equipped for secure, live video conferencing between patients and healthcare providers. This technology allows people to meet with doctors and specialists right from their local center, reducing the need for travel and helping eliminate common barriers to care in rural communities.

Caroline led staff through hands-on training to get them comfortable using the equipment, while Liz showed users the Doxy platform to demonstrate what a virtual appointment looks like from the provider’s side. The live demo gave staff a complete view of how telehealth will work in practice.

This project was made possible through funding from the South Carolina Center for Rural and Primary Healthcare and in partnership with the South Carolina Department on Aging. PCC is proud to support local communities in expanding access to quality healthcare—no matter the ZIP code.

Palmetto Care Connections Hosts Annual Board Retreat in Charleston

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By: Chaunte’ Causey, Communications Manager, PCC

Palmetto Care Connections (PCC) recently held its annual Board of Directors Retreat in historic downtown Charleston, March 19–21. The retreat offered an opportunity for board members and staff to reflect on recent accomplishments, discuss future goals, and strengthen the organization’s commitment to improving access to care across South Carolina.

Board members in attendance included Julie Allen; Nate Henderson, MD; Ann Lewis, MHA; John H. Magill; Danette McAlhaney, MD; James McElligott, MD, MSCR; Rich Rogers; and Christian Soura. They were joined by PCC leadership including CEO Kathy Schwarting, CTO Matt Hiatt, Chief Community Relations Officer Davia Smith, and Director of Finance Emma Thompson.

Throughout the retreat, PCC staff members shared updates from across the organization, highlighting progress and priorities in key service areas such as telehealth, education, managed IT services, communications, and broadband expansion. These sessions gave board members a deeper understanding of the day-to-day work PCC is doing to support rural and underserved communities across the state.

The group also reviewed PCC’s 2024 Impact Report, celebrating the year’s successes and reflecting on lessons learned. Together, the board and staff worked collaboratively to outline strategic goals and recommendations for the next 18 months—continuing PCC’s mission to connect people and communities to quality care through innovation, technology, and collaboration.

PCC is grateful to its dedicated board members and team for their leadership, insight, and unwavering commitment to bridging the digital divide in healthcare.

Empowering Bamberg County Residents Through Digital Literacy

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By: Chaunte’ Causey, Communications Manager, PCC

Palmetto Care Connections (PCC) recently brought the power of digital connectivity to Bamberg County with its latest Digital Literacy Classes, helping a total of 43 local residents gain essential technology skills. On March 17, 23 residents participated in the first class, followed by an additional 20 participants on March 25.

Thanks to funding from the South Carolina Telehealth Alliance (SCTA), participants walked away not only with valuable knowledge but also with their very own tablet and a year of cellular service to stay connected.

The classes, held as part of PCC’s ongoing commitment to bridging the digital divide in rural South Carolina, covered key topics such as Email Basics, Google Tools, Tablet Navigation, Zoom, Telehealth, Health Literacy, and Cybersecurity. These skills are essential for everyday tasks like keeping in touch with loved ones, accessing online healthcare, and safely navigating the digital world.

“We are proud to provide these learning opportunities that empower individuals with the tools they need to succeed in today’s technology-driven world,” said Davia Smith, Chief Community Relations Officer of Palmetto Care Connections. “With the support of SCTA, we are making a real difference in rural communities by expanding digital access and knowledge.”

For many participants, the ability to confidently use a tablet or join a telehealth visit was a game-changer. By the end of the class, attendees had hands-on experience with their new devices and a greater understanding of how to use them to improve their daily lives.

PCC remains committed to bringing digital literacy and connectivity to rural areas across South Carolina, ensuring that more residents have the skills and tools they need to thrive in an increasingly online world.

Telehealth Technology Installed at Newberry County Office on Aging

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By: Chaunte’ Causey, Communications Manager, PCC

Palmetto Care Connections (PCC) is helping bring health care closer to home for rural South Carolinians. On March 20th, PCC’s Carolina Warren visited the Newberry County Office on Aging to install a new telemedicine cart and train staff on how to assist with virtual health visits.

Telemedicine carts are mobile platforms equipped for live video conferencing between patients and providers. This technology allows seniors to meet with doctors and specialists without leaving their local center—saving time, travel, and stress.

The project was made possible through funding from the South Carolina Center for Rural and Primary Healthcare and in partnership with the South Carolina Department on Aging.

With this installation, the Office on Aging team is now equipped to support telehealth visits, expanding access to care for older adults in Newberry County.

Honoring Physicians During National Physicians’ Week

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By: Chaunte’ Causey, Communications Manager, PCC

National Physicians’ Week (March 25-31) is a great time to recognize the dedication, expertise, and compassion of doctors across the country. These healthcare professionals work tirelessly to keep communities healthy, often going above and beyond to ensure patients receive quality care. At Palmetto Care Connections (PCC), we’re especially proud to support and work alongside physicians who are passionate about improving healthcare access, especially in South Carolina’s rural and underserved areas. Their commitment makes a real difference in ensuring patients in even the most remote locations can get the care they need.

In rural communities, physicians take on many roles—not just as primary care providers but often as specialists and trusted community health advocates. With fewer resources and staff, they juggle heavy patient loads while still maintaining top-quality care. Many are turning to telehealth and digital innovations to reach more patients, reduce travel burdens, and make healthcare more accessible. PCC is honored to support these efforts by helping expand broadband access, advancing telehealth initiatives, and providing physicians with the tools they need to deliver care efficiently.

Even with their dedication, physicians face plenty of challenges—long hours, administrative hurdles, and workforce shortages, just to name a few. Those in rural areas often deal with extra obstacles, such as fewer specialists, limited financial resources, and outdated infrastructure. Their resilience is inspiring, as they continue to serve their communities with compassion and commitment. PCC is dedicated to advocating for policies and programs that ease these burdens, creating solutions that allow physicians to focus on what they do best—caring for patients.

This week is a perfect opportunity to show appreciation for the physicians who make a difference in our lives. A simple thank-you note, a social media shoutout, or sharing a positive healthcare experience can go a long way. Physicians play an invaluable role in our healthcare system, and their hard work deserves recognition not just this week, but every day. PCC remains committed to supporting them, pushing for better healthcare solutions, and making sure rural communities continue to receive the high-quality medical care they deserve. Happy National Physicians’ Week!