By: Chaunte’ Causey, Communications Manager, PCC
Meet Nicole Smoak, our creative Digital Design Specialist at Palmetto Care Connections! Nicole designs E-Learning modules for the PCC website and mobile app 📱💻, helping learners navigate telehealth calls, access personal health records through MyChart, stay safe online, and more. Her work empowers individuals to confidently use digital tools to manage their healthcare and daily lives 🌐.
A memorable moment for Nicole was attending her first in-person training class. Learning about the challenges participants face while using digital devices inspired her to create modules tailored to their needs, making technology more accessible and user-friendly 💡.
Nicole was drawn to PCC by the opportunity to design E-Learning tools that truly make a difference. The most rewarding part of her role is hearing from participants about how the modules have helped and benefited them ❤️.
Guided by her mantra, “Do your best and learn from your mistakes,” Nicole continuously grows and improves to provide the best resources possible. Outside of work, Nicole enjoys playing Diablo 4, a fantasy game where players battle monsters to stop the corruption of the land 🎮. Through gaming, she’s connected with people from New Zealand, New York, Maine, and even Paris 🌍!
Thank you, Nicole, for your dedication to making technology easier for everyone!
#MakingConnections #MeetOurTeam #PalmettoCareConnections
